Every top-producing agent will tell you that a solid real estate customer relationship management tool (CRM) is essential. It helps you organize your contacts, establish a consistent communication plan for each client, and ultimately, close more deals. Most real estate-specific CRMs come with a hefty price tag, but we’ve put together a list of our favorite free CRMs for budget-conscious agents. 

While the seven free real estate CRMs below are all excellent options, they differ in the number of users allowed, contacts you can add, customer support, and cost of upgraded versions. Take these variables into consideration when deciding which of these CRMs is the best fit for you and your business needs.

Top 7 Free Real Estate CRMs

CRMNo. of UsersNo. of ContactsCustomer SupportBest For
HubSpotUnlimited1 millionOnline trainingLead generation
Agile CRM101,000EmailSocial media
Bitrix24UnlimitedUnlimitedOnline training and outsourced supportLarge teams, brokerages
ClickUp5100 lists/400 foldersEmail/ticketProject management
EngageBay15500Live chatSolo agents
Streak1UnlimitedVery limitedGmail
Freshsales CRM3UnlimitedPhone, chat, and emailLead nurturing

Of course, as with any freeware, you get what you pay for. Continue reading to see the one free real estate CRM we’d avoid, as well as a brief review of LionDesk, Realty Juggler, Copper, and IXACT Contact, which aren’t exactly free, but have a wide array of affordable, sophisticated, real-estate-specific features.

HubSpot: Best Free CRM for Lead Generation

There’s a reason HubSpot is a big name in the sales space. Not only can you have unlimited users in the free version of its CRM, you can manage up to 1 million contacts, and do it all on the company’s efficient mobile app.

HubSpot excels at connecting you with existing clients and helping you generate new ones. Its software firmly focuses on strong communication for lead generation and nurture and enables conversations with your contacts in myriad ways. Overall, it’s an excellent platform for agents who have some experience and are ready to grow and scale their business.

HubSpot’s free real estate CRM is a great choice, but you can also upgrade to access additional features, such as directly calling from your dashboard and appointment-scheduling integrations, for $30 to $450 per month.

Free Version

  • Unlimited users
  • Live chat
  • Team email, templates, health reporting, shared inbox, and 1-to-1 email
  • Email scheduling, tracking, and notifications
  • Documents and scheduling
  • Reporting dashboard and deal pipeline
  • Custom properties
  • Integrations
  • User management
  • Contact management and website activity
  • List segmentation
  • Mobile app

Best Feature

Unlike other free CRMs, HubSpot’s platform lets you customize just about every field, pipeline, and template. This goes a long way to making it feel like a CRM designed specifically for real estate, even though it’s not. One customization highlight for us is that a single contact profile can have as many as 80 different fields. Many of these fields are responsive, so that as your conversations and communications with your clients evolve, so do the entries in each field.

HubSpot Pros & Cons

  • Great for small to mid-sized teams and brokerages
  • Not ideal for large teams
  • Looks and feels like a traditional CRM
  • Limited real estate-specific customizations
  • Powerful lead generation
  • Complicated pricing tiers for upgrades
  • Excellent integrations, including Facebook Messenger
  • Very basic customer support
  • Ability to track communication and deal progress
  • Not specifically designed for real estate agents
  • No limits or contracts
  • Mobile app

The HubSpot Interface

We find the interface to be user-friendly and intuitive.

Hubspot free CRM chat interface example

The Close Verdict: HubSpot

HubSpot offers the most traditional, comprehensive free CRM on the market. Designed by a company known for its sales solutions, the CRM comes with an incredible number of free tools and optimizations designed for lead generation and nurture. While HubSpot is not specifically designed for the real estate industry, it is a robust and powerful free CRM that can scale with your business.

Try HubSpot

Agile CRM: Best for Social Media

Much like HubSpot, the free version of Agile CRM is incredibly flexible and customizable. However, tailoring a free CRM to your specific real estate needs requires a lot of time and effort, and it’s not something every agent wants to do. But if you put the work in, the result is a highly personalized dashboard with a slick, modern interface. We also appreciate the excellent social media integrations, which make connecting to your business accounts easy and effective. Agile CRM’s paid plans start at $8.99 per month and give access to SMS texting and other features.

Free Version

  • 10 users
  • 1,000 contacts and companies
  • Custom data fields
  • Lead scoring
  • Unlimited deals, tasks, and documents
  • Appointment scheduling
  • Custom deal milestones
  • Email campaigns and tracking
  • One automation trigger
  • Email customer support
  • Landing page
  • Mobile app
  • Customer support via email

Best Feature

By far, the most ingenious feature in Agile’s free real estate CRM is its social media integration system. Using dashboard add-ons (called widgets), you can bring your contact’s social media stream from Facebook or Twitter into your contact profile and even interact with their posts from the CRM. You’re allowed to choose a single social widget to add to contact profiles in the free version. In the paid version, you can add many other features, including advanced email analytics, text messaging, and calling features.

Agile CRM Pros & Cons

  • Ideal for individual agents, and small teams and brokerages
  • Limited to 10 users
  • Exceptional social media features
  • Customization can get overwhelming
  • Landing pages for lead capture
  • No customer support via phone
  • Expert customizations
  • No real estate-specific template
  • Intuitive interface
  • No SMS in free version
  • Mobile app

The Agile CRM Interface

We appreciate all of the bold colors and graphics that show you where you are in your workflow at a glance.

Agile free CRM Dashboard example with real estate template

The Close Verdict: Agile CRM

Agile CRM can help agents kick things up a notch. Its many features, especially those related to social media, really shine when used for real estate. However, what most excites us about this product is the upgrade. Don’t get me wrong—there is a lot of utility in the free version—but the paid option is inexpensive (about $9 a month) and opens up so many doors. Agile CRM is a good choice if you’re growing and budgeting to take your CRM to the next level.

Try Agile CRM

Bitrix24: Best Free CRM for Large Teams & Brokerages

Bitrix24 is a group communication and collaboration platform with a CRM that converts easily to the real estate space. It helps you keep your team moving in the right direction with sophisticated project management tools, which is why we’ve specifically recommended Bitrix24 for teams and brokerages that rely on internal communication. On the free plan, any number of users can access almost the entire platform and manage unlimited contacts in an infinite number of deals, which is hard to beat.

The downsides are limited cloud storage and the steep learning curve with limited customer support. But with all that Bitrix24 offers, including an integrated client call center and unlimited email marketing—features that are rarely offered in a free real estate CRM—the free version is an excellent value. The pricing for upgraded packages ranges from $49 to $199 per month.

Free Version

  • Unlimited users
  • Unlimited contacts
  • Unlimited email marketing
  • Unlimited deals
  • Integrated call center
  • Task status summary
  • Chats and video calls with team members
  • Custom fields
  • 5GB drive
  • Integrations
  • Live chat customer support
  • Simple visual website builder and templates
  • Free website hosting
  • Unlimited web pages and 5GB website storage
  • Social network and messenger integrations

Best Feature

The best part of Bitrix24 is the interface between the CRM and the internal team management platform. Often, teams have to use two different systems to manage clients and each other, but Bitrix24 has solved for this by overlapping the two, making communication and decision-making easier. 

When the internal and external systems are set on the same framework, you can decide on a strategy for a particular contact and assign the outreach to a team member without even leaving the browser window. This feature leads to fewer dormant leads, a more engaged team workforce, and, of course, no need to ping colleagues on Slack to get them to log into an entirely different platform.

Bitrix24 Pros & Cons

  • Ideal for teams and brokerages
  • Steep learning curve
  • Robust analytics
  • Limited customer support
  • Incoming communications are automatically added mined for contact data to add to CRM
  • Limited to 5GB of storage
  • Free integrated call center
  • Not ideal for solo agents
  • Excellent team project management tools
  • No limits on contacts
  • Mobile app

The Bitrix24 Interface

The Bitrix24 interface is easy to make your own. We like the fact that you can customize the background with your own wallpaper, as well as the linear approach to task organization.

Bitrix24 free CRM dashboard example

The Close Verdict: Bitrix24

Bitrix24 is one of the most comprehensive and generous free CRMs on the market, and is an ideal solution for large teams and brokerages on a budget. Unlimited users, contacts, and email marketing make this a serious contender for anyone in the market for a free real estate CRM. The storage limitations could be an issue, and learning this system takes some time and energy. But the analytics, reporting, project management tools, website builder, and integrated client call center mean that Bitrix24 is as close to a full-fledged, Salesforce-type CRM as you can get without investing hundreds of dollars per month.

Try Bitrix24

ClickUp: Best Free CRM for Project Management

ClickUp is actually a project management software company that has created a free CRM worth considering. Again, this is not your typical sales CRM with all of the bells and whistles, but it has the organization and communication tools to be effective and is one of the most robust project management systems on the market. It’s highly customizable and was created with an emphasis on process and user experience. The result is an easy-to-use, intuitive interface. You can also upgrade at any time to access a host of features at affordable rates, from $5 to $19 per month.

Project management software is really a category all its own, and it’s worth thinking about how these kinds of tools can help you build your business. For example, let’s say you’re conducting a large marketing campaign with lots of moving parts. With this type of software, you can delegate responsibilities, track progress, analyze effectiveness, and evaluate resource allocation.

Free Version

  • Five users
  • 100 lists per seat
  • 400 folders per seat
  • Collaborative docs
  • Whiteboards
  • Unlimited custom views
  • 100MB storage
  • Mobile app
  • Email within ClickUp

Best Feature

ClickUp comes with a ready-to-go real estate template. We like that they’ve thought through what would be helpful for agents and designed the template to meet those specific needs. It’s still going to require some customization and setup, but the template gives you a big running start.

ClickUp Pros & Cons

  • Best for small teams and brokerages
  • Not ideal for large teams and brokerages
  • Highly customizable with dozens of integrations
  • Customization means more time needed for setup—not an out-of-the-box solution
  • Features tailored for the real estate industry
  • Not a traditional CRM experience
  • Project management tools
  • Limited to five users
  • Optimized, intuitive interface
  • Mobile app

The ClickUp Interface

ClickUp is a little busier than its competitors, but we still appreciate how much thought went into the larger systems with an eye toward productivity.

ClickUp free CRM dashboard interface example with real estate template

The Close Verdict: ClickUp

ClickUp’s free CRM has a real estate template that can help agents think in terms of projects, rather than individual transactions. It’s ideal for those who value user experience, want a sleek-looking CRM with plenty of automation, and who will utilize the extensive communication and project management tools.

Visit ClickUp

EngageBay: Best for Solo Agents

EngageBay is quickly making a name for itself in the CRM space. There is a lot to like here: The interface is user-friendly and streamlined, the tools are intuitive, and the integrations allow for customization. It has all of the features needed to manage contacts and nurture leads, as well as manage deals, assign and complete tasks—all with excellent customer support. We recommend EngageBay for solo agents—it offers a full suite of features while remaining a cost-effective option at the paid tiers, which range between $14.99 and $99.99 per month.

Free Version

  • 15 users
  • 500 contacts
  • 1,000 emails plus sequencing
  • 500MB storage
  • Email templates
  • Predictive lead scoring
  • Integrations
  • Newsletters
  • Auto-responders
  • Email broadcast sequences
  • Lead grabbers
  • Landing pages plus builder
  • Help desk and live chat support
  • Mobile app

Best Feature

Our favorite feature in this all-in-one sales tool is the automation. Agents who want to leverage their email marketing will appreciate EngageBay’s free options: You can send a total of 1,000 emails, establish drip campaigns, and use one of their ready-made templates. The free version also offers newsletters and auto-responders, landing pages, and lead grabbers, which means that EngageBay isn’t just tracking your leads—it’s helping generate them.

EngageBay Pros & Cons

  • Best for solo agents and small teams
  • Limited to 15 users
  • Excellent lead generation tools
  • No SMS included in free version
  • Landing pages for lead capture
  • Limited email templates
  • Scaling is cost effective
  • No customer support via phone
  • Strong customer support through chat
  • Mobile app

EngageBay Interface

This might not be the most aesthetically pleasing interface, but it gets the job done. Everything is clearly marked and the systems flow well together.

EngageBay free CRM Interface

The Close Verdict: EngageBay

We see EngageBay as a strong competitor to HubSpot, especially for solo agents who want a system that will deliver without breaking the bank. It’s well-designed, impactful, and loaded with helpful marketing features. Agents who are active email marketers will enjoy all of the automation but may quickly hit the cap in the free version. Otherwise, we find the free version to be a generous and powerful CRM tool. It’s certainly worth trying out, especially since it gets high marks for customer support.

Visit EngageBay

Streak: Best Free CRM for Gmail Users

This is the product for those of us who roll our eyes at traditional CRMs and say, “Back in my day, I built my business with a spreadsheet.” Streak turbocharges Gmail with organizational tools and tracking capabilities to turn it into a fairly sophisticated standalone CRM—but one that looks and feels like a simple spreadsheet. And—since most of us are already really comfortable with Google, Gmail, and Google Sheets—there’s a very minimal learning curve.

The free version of Streak is fairly limited—there are virtually no tools for sharing contacts or pipelines without upgrading—but it’s worth a try if you’re struggling to see the value of a full-fledged CRM.

Free Version

  • Unlimited contacts
  • 500 rows of data (boxes)
  • Mail merge (500 per day)
  • Private pipelines
  • Email tracking
  • Google Workspace integrations
  • Reminders
  • Custom fields
  • Call logs
  • Library of commonly used templates

Best Feature

Without doubt, the mobile app is our favorite feature. It looks like Gmail, it’s intuitive, and it makes working while on the go a pleasure. One of the best aspects of the mobile app is that it tracks and logs your calls, so there’s a complete record of who you’ve reached out to, plus you can add notes about the call. The app makes it possible to carry around your whole streamlined CRM, with searchable pipelines and contact sharing between devices.

Streak Pros & Cons

  • Unlimited contacts
  • No shared pipelines
  • Google Suite integrations
  • Can’t share contacts within a team without upgrade
  • Virtually no learning curve
  • Very limited customer service
  • Customizable
  • No specific features for real estate
  • Mobile app

Streak Interface

If you’re comfortable with Gmail, the Streak interface will feel familiar and easy to navigate.

Streak Interface example

The Close Verdict: Streak

To be clear, this is not a traditional CRM. Some might not even call it a CRM at all. But we find Streak to be a pretty interesting product that will appeal to busy real estate pros, old-school agents, and those who use and love Gmail. If you want to organize your contacts and track your communication via a limited learning curve—and, perhaps most importantly, hope to keep it all super simple—Streak might be the right choice for you.

Visit Streak

Freshsales: Best Free CRM for Lead Nurturing

We’re excited to report that Freshworks brought back their free CRM. With Freshsales, you can manage an unlimited number of contacts and create workflows that help you stay in touch with your customers, no matter what stage of the sale cycle they’re in. Freshsales even includes a chatbot to help you stay on top of all your leads so you know the best time to pick up the phone and start a conversation. Freshsales isn’t specifically designed for real estate, but it’s a highly customizable option for solo agents who put lead nurturing at the forefront of their business.

The Freshsales Growth plan is free for up to three users. After that, it bumps up to a reasonable $15 per month, billed annually. As part of the Freshworks universe, users of this platform not only have the option to upgrade their Freshsales CRM to a paid version, but can also seamlessly integrate it into other products like Freshmarketer, Freshchat, and a host of other Freshworks apps.

Free Version

  • 3 users
  • Unlimited contacts
  • Custom fields
  • 20 workflows
  • 2GB storage per user
  • 5 sales sequences per user
  • 500 sales email sequences per day per user
  • 250 personalized bulk emails per user, per day
  • Chat widget
  • Integrations
  • 2,000 bot sessions
  • Contact scoring
  • Web forms
  • Website tracking
  • Support via email and chat
  • Voice notes
  • Book Uber
  • Automatic call logging

Best Feature

One of the coolest features I’ve seen in a free CRM is the intent-driven artificial intelligence chat that Freshsales includes in their lineup. You can set up your chatbot to engage with your leads using your FAQs and predetermined answers, so it will sound authentically like you. Use your chatbot as your inside sales agent, keeping your leads engaged for longer and giving you a greater conversion rate.

Freshsales Pros & Cons

  • Great tools for lead nurturing
  • Only 3 users at free level
  • Perfect for solo agents or small teams
  • Not specific to real estate
  • Easily upgrade to paid plan
  • No team management
  • Intuitive chatbot
  • Limited analytics
  • Easily integrates with other platforms
  • No customer support via phone
  • Built-in dialer
  • Contact scoring included
  • Mobile app

Freshsales Interface

The Freshsales interface is straightforward and easy to understand. It’s nothing too fancy, but that might be a good thing for those who don’t need a lot of extra clutter.

FreshSales Interface

The Close Verdict: Freshsales

Freshsales offers a lot of great features for a solo agent. Since it’s only free for the first three seats, it might not be a great choice for a growing team. And since it’s not real estate specific, the setup may be more involved. But once you get it up and running, Freshsales is a great choice, especially for the price. The price jumps to $15 per user, per month after the first three, in line with other CRMs that may offer more real estate specific features.

The Free CRM We Don’t Recommend for Real Estate Agents


The biggest concern for us (and users) with the free version of Insightly is the almost total lack of customer support. Users of the free version get access to a library of articles and webinars, which is also true of HubSpot, but we found the HubSpot online support community to be much more robust. Even if you upgrade to an Insightly paid version, customer service is only available to those who pay an additional fee, from $29 to $99 per agent, per month.

It’s hard to understand what exactly is included in the free version of the CRM, except that it’s limited to two users. The tools available in the free version for contact and project management, analytics, and reporting remain unclear, even after contacting the company’s sales team.

We still believe in Insightly as a paid CRM—optimum features help agents organize contacts and leads, as well as set up email campaigns and an outreach schedule. But unless you’re a total tech whiz who’s never had to contact customer service, we would encourage you to first consider the other free options in this list.

4 (Nearly) Free Real Estate CRMs Worth Mentioning

At the end of the day, the best CRM is the one you will use. If you hate being in the program, it doesn’t matter if it’s free. These three CRMs rate really highly, are designed specifically for real estate, and don’t break the bank.


Named The Close’s Best Real Estate CRM of 2023, LionDesk is a nimble, feature-packed real estate CRM that is easy to start using on day one. New LionDesk customers can try out their entire platform risk-free for 30 days to see if it’s right for them, and if they decide to continue as a client, plans start as low as $21 a month.

Check Out LionDesk

IXACT Contact

🚨New agents🚨: IXACT Contact offers a whopping six months free to anyone who’s had their license for a year or less. Beyond that, the company offers a full five-week trial for anyone else interested in trying the platform for free. They are easily one of the most robust and sophisticated platforms on our list, and the only reason they’re not our best overall choice is that they aren’t free forever. Still, if you’re a new agent and looking to kick the tires on a robust CRM for free, it’s tough to find a better deal than the one offered by IXACT Contact.

Check Out IXACT Contact


If you’re the type of agent who struggles with technology and can get overwhelmed easily, RealtyJuggler might be a great fit for you. It doesn’t have all the bells and whistles that some of the other CRMs in this list have, but it does most of the basic functions that an agent needs. I particularly love the option to do print campaigns in RealtyJuggler. Most of the CRMs these days don’t have this option, but in RealtyJuggler, you can do a printed drip campaign where you get a task notifying you to print your mailers, complete with your logo, date, and signature included. You can even print your mailing labels from inside the platform. I love this feature and honestly wish some of the other more expensive platforms offered it.

RealtyJuggler is not free, but it will only set you back $179 for the entire year. If you’re not great at math, that’s less than $15 per month. But you can take it for a test drive for 90 days without sharing your credit card. That might just be long enough for you to get your brand-new real estate business off the ground before you invest in the paid version.

Check Out RealtyJuggler


One additional CRM to consider is Copper. It’s designed specifically for those who love to use Google Workspace. It easily allows you to pull data from your existing Google contacts and integrate with all the Google platforms you’re already using. In that way, Copper offers a way to get off the ground quickly so you can get busy growing your business.

Copper is a little pricey for what you get. The Basic plan is $23 per month, paid annually, but at that level, you don’t get bulk email, email templates, or merge fields. You can also integrate all the Google apps with the Basic plan, but you can’t integrate with any other services you may be using, like DocuSign, which could be annoying. You would have to bump up to the Professional level to get those features, which is $59 per month, paid annually.

But overall, Copper CRM might be a great platform for you if you love using the Google Workspace. You can build your own pipelines inside your Google account to keep track of all your existing contacts without having to upload anything.

Check Out Copper CRM

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Bringing It All Together

If you are ready to move beyond the limits of how many real estate contacts you can hold in your head and into a new world of communication automation, contact management, and ultimately, a better bottom line, then you need a solid CRM. And you can get a great one for free. Of all the free CRMs we reviewed, we recommend you start by looking at HubSpot or Bitrix24, both of which deliver the best features with the most efficient systems, providing the greatest value.

If you’re curious to see our overall CRM picks, check out our in-depth reviews and pricing of the best real estate CRMs for 2023.

Have experience with any of these CRMs or have a favorite free real estate CRM that’s not on this list? Let us know in the comments below!

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