Navigating the real estate hustle can feel overwhelming, which is why a solid client relationship manager (CRM) is essential. Don’t sweat the financial commitment; I’ve compiled the best free CRMs for real estate with all the must-have features. The Close offers task management, marketing automation, and a touch of AI magic. Find the perfect free CRM to elevate your game without spending a dime! Let’s get started!

  • Agile CRM: Best for cloud-based device integration
  • Bitrix24: Best for team collaboration tools
  • ClickUp: Best for task management and productivity features
  • EngageBay: Best for all-in-one CRM solution
  • HubSpot: Best for comprehensive email marketing capabilities
  • Zoho CRM: Best for customizable workflows
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  • Automated lead follow-up: Customized text & email drip campaigns educate & engage leads with the right message at the right time
  • All-in-one system: Manage contacts, transactions and conversations in a centralized, intuitive dashboard that lets you set reminders, create tasks and more
  • Powerful integrations: Direct two-way syncing with MLS data, 150+ lead providers, plus Gmail, Outlook, iCloud and more

The Close’s Top Picks for Best Free Real Estate CRM

Real Estate CRM
Best for
Number of Users
Learn More
Agile CRM
Cloud-based device integration
Free for up to 10 users
Agile CRM ↓
Bitrix24
Team collaboration tools
Free for unlimited users
Bitrix24 ↓
ClickUp
Task management and productivity features
Free for one user
ClickUp ↓
EngageBay
All-in-one CRM solution
Free for one user
EngageBay ↓
HubSpot CRM
Comprehensive email marketing capabilities
Free for up to 5 users
HubSpot ↓
Zoho CRM
Customizable workflows
Free for up to 3 users
Zoho CRM ↓

Agile CRM: Best for Cloud-based Device Integration

Agile CRM
Pros
  • Allows 50,000 contacts in a free account
  • Includes email tracking in the free plan
  • Provides unlimited deals, tasks, and documents
  • Does not require credit card for sign-up
Cons
  • Requires technical skills to set up
  • Does not include call recording in the free plan
  • Does not offer customer service 24/7
The Close Score
4.9
Pricing:
5.0
General Features:
5.0
Advanced Features:
5.0
Ease of Use:
5.0
Customer Service:
4.7
Customer Rating:
4.5
Expert Score:
4.2
out
of
5

Why I Chose Agile CRM

Agile CRM is a cloud-based tool for managing your business on any device. It combines CRM and marketing automation, making tracking client relationships easy and running campaigns in one place. The best part? The free version lets you manage up to 1,000 contacts, custom data fields, lead scoring, and even schedule appointments—all from your phone or computer. I love that it lets you switch between pricing plans anytime. It’s perfect for adapting as your business grows or changes.

Colorful Agile CRM dashboard with graphs and deal numbers
Agile CRM dashboard (Source: Agile CRM)

Additional Features

  • Email tracking: Allows agents to monitor when and how often clients open their emails, providing valuable insights into engagement and helping to tailor follow-up strategies effectively.
  • Custom deal milestones: Enables agents to set and track specific stages in their sales process, offering a clear view of deal progress and ensuring that each transaction moves smoothly.

Bitrix24: Best for Team Collaboration Tools

Bitrix24
Pros
  • Has a website builder
  • Instantly synchronizes with external calendars (Google Calendar, Apple iCloud, Microsoft Office 365)
  • Includes automatic dialer
  • Provides 5GB of online storage
Cons
  • Has no listing management tools
  • Requires technical skills to set up
  • Does not offer customer service 24/7
The Close Score
4.7
Pricing:
5.0
General Features:
4.4
Advanced Features:
4.2
Ease of Use:
3.0
Customer Service:
4.5
Customer Rating:
4.1
Expert Score:
4.5
out
of
5

Why I Chose Bitrix24

I chose Bitrix24 as one of the best free CRM for realtors because of its excellent team collaboration tools, which are crucial for real estate success. Its free plan includes features like a calendar, company social network, and project Kanban. While customer support is somewhat limited for free users, it’s easy to set up and offers ample real estate database storage. Bitrix24 is ideal for teams aiming to enhance communication and productivity.

Bitrix24 CRM dashboard
Bitrix24 CRM dashboard (Source: Bitrix24)

Additional Features

  • Omnichannel communication: Client messages from any channel will be processed and turned into leads in your CRM for further engagement or deal creation.
  • Free AI-powered sales assistant CoPilot: Creates marketing texts, generates ideas, transcribes calls in your CRM, and autocompletes lead or deal fields. The AI scoring tool assists with sales forecasting.

ClickUp: Best for Task Management & Productivity Features

ClickUp
Pros
  • Has highly customizable dashboards
  • Integrates with numerous third-party apps
  • Has a user-friendly interface with robust productivity tools
  • Allows social media integrations
Cons
  • Has no phone customer support
  • Limits the storage to 100MB only for the free account
The Close Score
4.6
Pricing:
3.5
General Features:
4.6
Advanced Features:
5.0
Ease of Use:
5.0
Customer Service:
4.0
Customer Rating:
4.4
Expert Score:
4.2
out
of
5

Why I Chose ClickUp

I picked ClickUp as one of the best free CRM for real estate because of its excellent task management and productivity features. It’s perfect for agents who want to stay organized, with custom dashboards and integration options for various real estate apps. While not a full CRM, its productivity tools, like the team whiteboard and chat, along with a user-friendly interface, help agents efficiently manage their work.

Example of ClickUp CRM template
ClickUp CRM template (Source: ClickUp)

Additional Features

  • Wikis: ClickUp’s wikis allow agents to create and store important information in a centralized, easily accessible location.
  • Gantt charts: Gantt charts in ClickUp provide a visual timeline for projects, helping agents track progress, manage deadlines, and ensure all tasks are on schedule.

EngageBay: Best for All-in-One CRM Solution

EngageBay
Pros
  • Offers contact, task, and deal management
  • Has social media marketing
  • Has marketing automation
Cons
  • Has no listing management
  • Doesn’t have a 24/7 customer support
  • Has outdated email templates
The Close Score
4.5
Pricing:
5.0
General Features:
2.7
Advanced Features:
4.2
Ease of Use:
5.0
Customer Service:
4.5
Customer Rating:
4.4
Expert Score:
4.2
out
of
5

Why I Chose EngageBay

EngageBay CRM is an all-in-one real estate software that combines marketing, sales, customer relationship management, and service in a budget-friendly package. Thanks to cool features like Predictive Score and Lead Score by Source, it’s handy for businesses looking to spot promising leads. When sealing the deal, you’ve got proposal management and invoicing at your fingertips. Plus, the service side has your back with ticket macros, canned responses, and handy automation, making customer support a breeze.

EngageBay CRM sample dashboard
EngageBay CRM dashboard (Source: EngageBay)

Additional Features

  • Contact management: On a single page, track contact activities to understand their patterns, view past interactions, and view interests. Simply import contacts from platforms like Google, Office 365, or CSV files. By monitoring email interactions and website visits, staying organized becomes easier.
  • Email sequence: EngageBay’s email sequences are automated marketing emails sent to subscribers based on their actions. Personalize and schedule these emails, adjusting subject lines and content based on recipient information. Include unlimited emails and use formatting options like bold and italics.

HubSpot: Best for Comprehensive Email Marketing Capabilities

HubSpot
Pros
  • Has free texting capabilities
  • Has a mobile application
  • Has social media integrations
  • Offers team collaboration tools
Cons
  • Requires technical skills to set up
  • Can be expensive if you need premium features
  • Limits customization options in the free plan
The Close Score
4.4
Pricing:
3.5
General Features:
4.6
Advanced Features:
5.0
Ease of Use:
3.0
Customer Service:
5.0
Customer Rating:
4.6
Expert Score:
4.5
out
of
5

Why I Chose HubSpot

What distinguishes HubSpot from other free CRMs is that it includes email marketing features in its free plan. This is ideal if you’re a real estate agent aiming to save significant time on email sending and data collection through forms. The user-friendly design and integration with other HubSpot tools provide a smooth experience. Even though the free version has limitations, it still offers valuable resources for real estate agents to establish a marketing foundation.

Image of an email workflow of a nurture campaign
Email marketing workflow (Source: HubSpot)

Additional Features

  • Meeting scheduler: HubSpot’s meeting scheduler allows agents to book appointments directly through their calendars, syncs with their availability, and eliminates the back-and-forth of scheduling.
  • AI email writer: The AI email writer helps agents craft personalized emails to improve client communication and save valuable time on drafting messages.

Zoho CRM: Best for Customizable Workflows

Zoho CRM
Pros
  • Has cloud-based data and file storage
  • Includes email marketing workflows
  • Provides lead-capturing web form
Cons
  • Needs to improve its user interface
  • Offers email parsing only in paid plans
  • Limits analytics reporting in the free plan
The Close Score
4.3
Pricing:
3.5
General Features:
2.7
Advanced Features:
5.0
Ease of Use:
5.0
Customer Service:
5.0
Customer Rating:
4.5
Expert Score:
5.0
out
of
5

Why I Chose Zoho CRM

Zoho CRM is a great free option for real estate agents, offering customizable workflows and various integrations. It assesses your audit logs and activity history to suggest prebuilt workflows that streamline your sales process, allowing you to save time. With email notifications and a mobile app, agents can manage their business on the go. While it lacks some advanced AI features in the free version, it still provides a solid, personalized solution.

Graphic showing custom fields created in Zoho CRM.
Conditional fields in Zoho CRM (Source: Zoho CRM)

Additional Features

  • Multiple pipelines: Agents can manage multiple sales processes by using different pipelines. 
  • Scoring rules: Lead scoring helps agents prioritize those most likely to close.

Frequently Asked Questions (FAQs)




Methodology: How I Chose the Best Free Real Estate CRM

While choosing the best free real estate agent CRM options, we at The Close took a meticulous and thorough review to ensure that we delivered the most reliable and effective ones. Our methodology took into account a detailed analysis of the various CRMs regarding a wide range of factors relative to the real estate professional. Our team of experts went through an accurate review and testing of these platforms for their suitability and to make sure they performed well in a real estate context.

Below are the key criteria we evaluated for the best free CRM for realtors:

  • Pricing (30%):
    • We prioritized CRMs that offer robust features in their free plans, providing excellent value without hidden costs.
  • Features (20%):
    • We assessed the essential features available, such as contact management, mobile application, and website integration, to ensure they meet the core needs of real estate agents.
  • Additional Features (20%): 
    • We looked at extra functionalities like customizable reports, AI capabilities, and team collaboration that add significant value to the CRM.
  • Ease of Use (10%):
    • Technical skills required to set up and operate the platform were taken into consideration 
  • Help and Support (5%):
    • The availability and format of customer support were reviewed to ensure agents can get assistance when needed.
  • Customer Rating (5%):
    • We considered user feedback and ratings to gauge overall satisfaction and real-world performance.
  • Expert Score (10%):
    • Our team of experts provided an additional layer of evaluation, rating each CRM based on the overall features, value for money, and ease of use.

Your Take

Free real estate CRMs can significantly aid agents in managing contacts and deals while automating marketing efforts at no cost. Using a free CRM can enhance productivity and client management. However, as your business expands, it’s important to consider upgrading to paid plans. While free options offer useful features, they may limit growth and capabilities. Upgrading unlocks advanced tools and scalability for long-term success.

Do you know of a great free CRM for realtors that we haven’t mentioned yet? Or maybe you have some thoughts or suggestions? We’d love to hear from you! Feel free to share your ideas in the comment section below!

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