TurboTenant is a free property management tool and one of our best tenant screening services for landlords earning a rating of 4.59 out of 5. We arrived at this score based on weighted factors essential to tenant screening, like ease of use, help and support, customer support, and features like rental listing management, finance tracker, and tenant portal. Our evaluation found that it is ideal for landlords seeking an all-in-one property management tool for a small number of properties.

Turbotenant Overview

Turbotenant
Pros
  • Powerful rental marketing and lead management tools
  • Online rent payments and tracking
  • Free tools, calculators, reports, and additional resources
Cons
  • Free account only connects to one account
  • Customer service is difficult to reach
The Close Score
4.6
Pricing
3.0
General Features
5.0
Tenant Screening Features
3.2
Ease of Use
4.3
Customer Help & Support
3.0
Customer Reviews
4.3
Expert Score
3.8
out
of
5

Recommended For

  • First-time investors looking for a user-friendly, all-in-one tool
  • Landlords wanting to automate rent payments
  • Independent investors wanting an efficient strategy of communicating with tenants

Not Recommended For

  • Landlords who want 24/7 customer support
  • Investors wanting comprehensive accounting tools
  • Landlords seeking third-party integrations

TurboTenant Reviews: What Users Think

Score: 4.28 / 5

If you’re asking, “Is TurboTenant legit?” here’s what people are saying. Users unanimously applaud its user-friendly interface, devoid of glitches. They also praise hassle-free payment automation and invoice tracking on the free plan. 

Its exceptional management features proved to enhance tenant communication and relationship-building. For instance, some reviewers said that using the messaging feature helped property managers keep all messages with tenants and prospective tenants in one place and communicate with them easily. The platform’s marketing tools consistently generate numerous high-converting leads for rental listings.

  • Trustpilot: 3.7 out of 5 based on 217 reviews
  • Capterra: 4.5 out of 5 based on 55 reviews
  • Software Advice: 4.5 out of 5 based on 55 reviews

Although the majority of TurboTenant reviews reveal that customers were more than pleased with the software, a number of them noted it was consistently challenging to get in contact with customer service. TurboTenant does state that phone support is only offered to premium members, so you should consider this. If you’d prefer to use property management software with highly accessible and active customer support, check out Buildium.

Would Our Expert Use TurboTenant?

Score: 3.75 / 5

We recommend TurboTenant because of its easy-to-use property management platform with an extremely affordable pricing structure. Some of our favorite features include rental listing syndication, lead management, rent collection, and expense tracking. Also, the availability of add-on tools and features allows you to continue using TurboTenant as your portfolio grows.

However, the free plan can only connect with one bank account. If you have multiple properties, you’ll need to create separate accounts or upgrade to the premium plan. Therefore, TurboTenant may not be ideal for investors with large portfolios. If this is a problem for you, we recommend TenantCloud. It’s a similar platform with easy-to-use tools but offers more package options for unlimited properties.

TurboTenant Alternatives

Before purchasing TurboTenant, it’s important to check out other options. Here are a few alternatives to consider:

avail logo
Buildium logo
TenantCloud logo
RentRedi logo
Best For
Beginner investors wanting an affordable, easy-to-use solution that grows with their portfolio
Landlords seeking software that can handle a large number of properties
Landlords wanting an easy-to-use rental marketing and property management software
Investors wanting property management software with an app
Key Features
  • Unlimited units on the free plan
  • Free listing syndication
  • Online rent collection
  • 14-day free trial
  • Comprehensive all-in-one tool
  • Accessible customer support
  • Paid plans offer unlimited properties
  • Marketing tools
  • Syncs with Google
  • Mobile app
  • Online rent payments
  • Unlimited properties
Pricing
Free or $7 per unit, per month (billed monthly)
Starts at $58 per month (billed monthly)
Starts at $12 per month (billed annually)
Starts at $19.95 per month (billed monthly)
Learn More
Visit Avail
Visit Buildium
Visit TenantCloud
Visit RentRedi

TurboTenant Plans & Pricing

Score: 5/5

TurboTenant pricing consists of two plans: free and premium ($99 per year). Both plans offer advertising, lead management, rental applications, tenant screening, rent payments, expense tracking, messaging, maintenance requests, document management, and chat support. While landlords can opt for the free plan and pay a one-time TurboTenant fee for additional services such as lease agreements and the landlord forms pack, the premium plan is the only subscription option and does not offer a free trial. This limitation in pricing options has been a drawback for TurboTenant.

In addition, TurboTenant includes a free platform for renters to communicate with landlords and pay their monthly rent. However, renters must pay a fee to submit a rental application. It also provides other optional services for renters, like renters insurance and rent reporting.

Free
Premium
Who Plan Is Best For
New investors looking for an easy-to-use management tool for their first property
Investors with multiple properties
Annual Price Range
($/User/Month)
$0
$129 per year or $10.75 per month
Advertising
Lead Management
Applications & Screening
Automated Reference Checks & Rent Payments
Rent Reporting & Expense Tracking
Maintenance Requests
Messaging & Document Management
Chat Support

(faster response time)
Phone Support
Expedited Rent Payouts
Connected Bank Accounts
One
Unlimited

Add-ons

For users on the free plan, TurboTenant provides multiple add-on services, like state-specific lease agreements, lease addendums, e-signatures, and a landlord forms pack. These services are included in the premium plan. Pricing for a la carte services is as follows:

  • State-specific leases: $59 per lease
  • Lease addendums: $15 per addendum
  • Landlord forms pack: $199

TurboTenant also provides an accounting tool as an add-on service for all users. It includes automated imports from your bank accounts and easy-to-use reporting tools. It starts at $7.50 for one property for the first two months.

TurboTenant dashboards menu
Accounting dashboard for landlords (Source: TurboTenant)

General TurboTenant Features

Score: 5/5

TurboTenant’s core features include rental listing marketing, lead management, rental applications, tenant screening, customizable lease agreements, automated rent payments, expense tracking, and rental management. It also provides extensive resources and tools for landlords, like a free rent estimate report, a landlord glossary, and TheKey, a weekly newsletter for landlords.

The easy-to-use tools and resources provided by TurboTenant almost unanimously make it easy for landlords and tenants to use and increase efficiency. Continue reading more about how TurboTenant’s features can help you find good tenants and manage properties seamlessly.

TurboTenant Renter applicant sample profile.
Renter applicant profile (Source: TurboTenant)

Advanced TurboTenant Features

Score: 3.2 / 5

TurboTenant features assist in tenant screening and property management. In our evaluation, it did lose a few points for lacking certain features, such as terrorist alerts.

Use AI to your advantage with TurboTenant’s FREE Lease Agreement Audit tool. It’s an AI tool made specifically to review your lease documents and detect risks so your leases stay compliant with constantly changing legal regulations. Just upload your lease and let TurboTenant do the rest. Plus, it’s 100% free and takes only 15 seconds to complete the audit.

Read the details about TurboTenant’s features by expanding the sections below:







Ease of Use

Score: 4.25/5

TurboTenant is easy to sign up for and use immediately, especially for new landlords or property managers. The platform interface allows you to toggle between each feature so you can stay organized easily. Furthermore, it has a mobile app available for easy access while on the go, and an automated system that helps streamline the overall tenant application process. However, the platform does not have third-party integrations available and offers limited support hours.

TurboTenant log-in interface.
TurboTenant login interface (Source: TurboTenant)

The dashboard provides automatic notifications when tasks are completed by tenants, like rent payments and screenings, and when there is activity on your listings. In addition, all tenant documents, leases, and accounting information are stored in the system, so there is less physical paperwork to keep track of.

TurboTenant dashboard sample.
TurboTenant dashboard (Source: Dribbble)

How We Evaluated TurboTenant

We conducted a thorough TurboTenant review, comparing it to several tenant screening service providers. Our review of TurboTenant’s tenant screening features assessed both its general and advanced features, identifying its strengths and weaknesses. Additionally, we examined the overall user experience and drew insights from customer feedback to provide a comprehensive evaluation.

Below is a detailed breakdown of each criterion we analyzed to offer a better understanding:

  • Tenant Screening Features 25%

Pricing is based on the cost structure, a la carte options, and availability of online tenant screening services for landlords and tenants.

  • Pricing 20%

Pricing is based on the cost structure, a la carte options, and availability of online tenant screening services for landlords and tenants.

  • General Features 20%

This includes various property management features like listing syndication, rental advertising, rental property accounting, online payment collection, and maintenance requests.

  • Ease of Use 10%

Evaluated based on platform usability. This was analyzed in terms of the expertise needed to set up an account, navigate the provider interface, run comprehensive tenant screenings, and view reports.

  • Customer Rating 10%

Based on customer feedback for each platform, the functionalities that are most useful for property managers, and areas that need further improvement.

  • Expert Score 10%

Expertise in the field and firsthand experience with the providers allow us to evaluate the standout features, value for the money, and ease of use for rent payment service software.

  • Help & Support 5%

We looked into the convenience and attainability of customer service for technical support, onboarding, and training.

Frequently Asked Questions (FAQs)




Bottom Line

After reading our TurboTenant review, you should be able to answer the question, “What is TurboTenant?” It is an efficient, well-organized property management tool that helps landlords easily and successfully market rental listings, choose strong tenants, and seamlessly manage their properties. It’s free to sign up, and the free plan offers a variety of tools and features that every landlord needs. However, if you own or manage more than one rental property, we recommend switching to TurboTenant’s affordable premium plan.

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